Email
[email protected]
Bookings, documents and detailed questions.
Contact Zumi
Questions? We’re easy to reach.
Whether you’re choosing a vehicle, planning a route or checking an existing booking, contact our Windhoek team in the way that suits you.
Windhoek based
Responsive support
Direct contact
Contact options
Choose the channel that works for you.
If you already have a booking, including your booking reference helps us answer more quickly.
Planning a Namibia trip?
Send your trip details in one go.
Choose a vehicle, guide, itinerary support — or any combination — through the Zumi Booking Portal.
Send us a message
How can we help?
Use the form for booking questions, documents, trip planning or an existing rental enquiry. We’ll send it directly to our Windhoek team.
When you submit, your message is sent to [email protected] and a copy is also emailed to the address you enter above.
Looking for a quick answer? We have dedicated pages for Insurance, Refunds & Cancellations, emergency information and other common questions. Check the site menu — you may find what you need right away.
Where we are
Local support from Windhoek.
Find us in Windhoek
247/9 Nguni Court, Ongos Valley, Windhoek, Namibia
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Our office is at 247/9 Nguni Court, Ongos Valley, Windhoek.
Windhoek office247/9 Nguni Court, Ongos Valley, Windhoek, Namibia
Office hours08:00–18:00